We, at Acting office, understand the significance of your privacy and that you care about how the data is shared online. We value the privacy of every visitor of our website and to safeguard their data, we employ policies and procedures that govern the ways we use your data and process it ensuring its safety.
This policy is applicable to all the website(s), portals, and online solutions we use to provide the software support services. The term “Identifiable Information” is the information that can be used to identify you.
When we refer to 'we' (or 'our' or 'us'), that means Acting Office.
This policy is updated from time to time and users may be updated about a significant change through an email.
Transparency: The process of dealingwith the data and processing the same is transparent and ensures utmost care
Security: We employ every possible measure to ensure utmost security at every step. We understand the importance of the data and we strive protecting it.
It means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the Data Protection Act 1998 and EU Regulation 2016/679 - the General Data Protection Regulation (“GDPR”);
The following are the ways in which we collect the data from you.
Information collected directly: Visitors of the website and online portals may be asked to share some of the information with us. These actions include but are not limited to joining the online forum, subscribing for the blogs and articles, and joining or following us on the social media.
Information collected automatically: We collect a certain data when you visit our website and/ or subscribe to using our services. This information may include your IP address, device type, and your consent to use the services further. We also collect information when you navigate through various pages and sections of the website and click on a certain links. A few of some information are collected by the tracking technologies and cookies policy.
Information we receive from third parties: Most of the information we collect directly from you, however, a few of the other information may be collected from the publicly available resources and trusted parties.
If we collect any data, we use it only for:
The prime reason for which we collect the data is to provide the services and products you have requested. Other purposes for which we use the data are as follows:
We may also share your information, without obtaining your prior written consent, with government agencies mandated under the law to obtain information for the purpose of verification of identity, or for prevention, detection, investigation including cyber incidents, prosecution, and punishment of offences, or where disclosure is necessary for compliance of a legal obligation. You agree and consent for the Website to disclose your information, if so required, under applicable law.
If you are availing any of our services through our Mobile App, then you agree to the following disclosure:
“ActingOffice's use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements. Our app helps accountants and their staff in catering to their end clients with efficiency and ease.
To be able to provide this, post customer consent, our App allows to send and read the emails relating to the conversation with clients. This not only offers an enhanced consumer experience but aids them in ensuring effective, accurate and organised communication using various templates from within the app.”
We allow integration of your email account (Gmail, Outlook etc) in order to organise the client communication. This basically involves drafting, sending and receiving (reading) an email via Acting Office app. In doing so, Acting Office does not access any of the email provider's settings.
We are compliant with General Data Protection Regulation and if the data of individuals are transferred to countries outside the European Economic Area, it will be only transferred to the countries that have adequate security protocols and protection to safeguard your personal data.
There can be instances where we need to share your data with:
When we transfer the data, it might be transferred to other countries which may have other laws, however, we incorporate ample safeguards to ensure the safety of your personal data. The transfer can also include the processing of the data for the operational engagements.
Security is of paramount importance to us and we are committed to protecting the same by having appropriate technical measures and organizational procedures. For more detailed information, you may send an email to us at firstname.lastname@example.org
The customers have certain rights as far as their data is concerned. The following are a few examples of the same:
You are free to exercise your rights by contacting us
We are always excited to hear from our customers, for any concern, query, or feedback, you may reach us at email@example.com